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I was charged twice after exiting the parking facility. How do I get a refund?

If you made a reservation, pre-paid and paid again while exiting one of our facilities, take a picture of your receipt you received when you paid at the parking lot then please call us toll-free at 1-800-851-5863.  You will have to either fax that receipt 866-231-2093 or email it to  

The reservation is the agreed charge. The second charge will be refunded.

*To guarantee this does not happen again, please print your confirmation voucher and show upon exiting*