FAQs | Call us (860) 237 3610 Support Center

I have made my reservation and will not be parking as long as anticipated. Will I receive a refund for these unused days?

No refund will be issued for unused days.

Cancellations can be made up to 4 hours in advance. Reservations cannot be cancelled after the scheduled reservation time. All cancellations may be subject to a fee plus taxes where applicable. Example of Confirmation #: ABCD9 To 

Modify: Please make another reservation and contact us at or 1-800-851-5863 for a full refund on the original reservation. Please include the confirmation # of the reservation you wish to refund.

To Cancel: Please click here and enter the confirmation number along with the first and last name used.