parkingaccess.com FAQs | Call us (860) 237 3610
Can I get a receipt?
When should I expect to receive my refund?
Why do I get charged for a full day for the time I stay past my reservation when I only stay a few hours over?
I pre-paid my parking and have had to extend my trip. How do I pay for the additional days?
I have made my reservation and will not be parking as long as anticipated. Will I receive a refund for these unused days?
I was charged twice after exiting the parking facility. How do I get a refund?
How do I modify my reservation, such as the check-in or check-out times?
How does this work?
Can I cancel my reservation?
How do I redeem a $5 or $10 Parking Reward Credit
How do I confirm my reservation?
I started a parking reservation but didn't complete it, can I still book it?
I accidentally made multiple reservations. What should I do?
Are my credit card and other personal information secure?
I have forgotten my password and requested a new one, but I have not received an e-mail from ParkingAccess.com. What do I do?
Is it possible to use a coupon after I get back from my trip even though I have already made a reservation?
Do all airport parking facilities participate in the Frequent Parker Program?
I am a person with a disability. Can you accommodate my needs?
I have never received the confirmation e-mail. What do I do?
How do I change my password?